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3q777 collects only the account and transaction information needed to keep your session running and your wallet connected — including activity linked to Nagad and Bank Transfer. Access to this platform depends on your local law and eligible regions; this policy explains what we hold, how we use it, and the steps available to you.
When you create an account, we collect the details you enter: your name, contact information, login credentials and any verification documents required to confirm your identity. When you make a deposit or withdrawal using Nagad or Bank Transfer, we record the transaction reference, amount and method to reconcile your account wallet. We do not store full payment credentials on our servers; those details pass through the relevant payment channel only. We also collect device and session data automatically — the type of browser or mobile device you use, your IP address, session timestamps and the pages you visit within the lobby. This helps us keep your session consistent when you switch between mobile and desktop and lets us detect unusual access patterns that might indicate unauthorised use of your account. We do not sell your personal data to third parties for marketing. Where we share data with service partners — such as identity verification providers or fraud-screening systems — those partners are bound by confidentiality obligations. Your data is retained for as long as your account remains active and for the period required under applicable rules; after that, it is deleted or anonymised. If you have questions about a specific data point, the support contact in this policy is the right place to start.
This policy applies to all activity that passes through your 3q777 account — from the moment you log in on a mobile browser to the point you close a session. It covers account access, transaction records and the data generated while you navigate the lobby. It does not extend to third-party websites linked from our pages, and it does not govern how payment providers such as Nagad handle data on their own platforms. Availability of account features depends on your local law and eligible regions.
Login events, session duration and device identifiers linked to your account are covered by this policy. We use this data to verify that each session belongs to you and to restore continuity when you return from a different device.
Records of deposits and withdrawals processed through Nagad or Bank Transfer fall inside this policy. We hold the transaction reference and method; full payment credentials are handled by the payment channel, not stored here.
Pages you visit, game categories you open and search terms you use inside the lobby are logged as session data. This helps us understand how you navigate and lets us keep the account state consistent across screens.
External payment platforms, identity-check providers and linked third-party sites operate under their own privacy terms. This policy does not cover what those services do with data after it leaves our platform.
You have several concrete actions available to you regarding the personal data we hold. First, you can ask us to show you what information is recorded against your account — this includes login history, transaction references for Nagad or Bank Transfer activity, and the contact details on file. Second, if any of those details are wrong, you can request a correction through the support route listed on this page. Third, if you want to know how long we retain a particular type of data, you can ask that directly and we will point you to the relevant retention rule. Finally, if you believe your data has been handled in a way that does not match this policy, you can raise a formal question. We aim to respond to data queries within the period stated in our published terms; check the signed-in account area or contact the support team for the current timeframe. None of these rights are automatic in every jurisdiction — whether a specific right applies to you depends on your local law and eligible regions.
Contact support to request a summary of the personal data held on your account, including transaction references and login history.
If your name, contact number or email address on file is wrong, raise a correction request through the support channel and we will update it after verification.
You can ask how long we keep a specific category of data — for example, how long Nagad or Bank Transfer records are retained after an account is closed.
If something in this policy is unclear or you believe data has been handled incorrectly, send a written query through our published support route and we will investigate.
If you need to exercise any of the rights described above, or if you simply have a question about how your data is used, use one of the contact routes published on this site. Please include your registered account email and a brief description of your query so we can locate your records quickly.
Open the chat widget inside your signed-in account to submit a privacy query directly. Include your account email and the data category your question relates to.
Send a written request to the support email address listed in our published contact page. Email is the preferred route for data-access or correction requests that need a written record.
The Help Centre inside your account covers common data and privacy questions. Check there first; if your question is not answered, escalate to live chat or email.
We apply a layered approach to data protection — from the moment you log in on a Bangladesh mobile network to the moment a transaction reference is written to your wallet history. Security controls, retention limits and access restrictions work together to keep your information confined to the people and systems that need it.
We use cookies to maintain your login session and remember your lobby position between visits. You can adjust cookie preferences through your browser settings; some site functions depend on session cookies remaining active.
Access to your account data inside our systems is restricted by role. Only authorised team members can look up a specific account record, and each access event is logged for audit purposes.
We keep account and transaction data for the period required under applicable rules. Once that period ends, records are deleted or anonymised. You can ask about the retention window for any specific data category through our support route.
When we make a material change to this policy, we post a notice in the signed-in account area. Continued use of the platform after a policy update is posted means you have seen the notice.
These are the data and privacy questions we receive most often from people using the platform in Bangladesh. If your question is not here, the support routes listed above are the right next step.
We collect the name, email address, contact number and identity documents you provide during registration. We also record device and session data automatically — browser type, IP address and login timestamps — to keep your account secure and your session consistent across devices.
We store transaction references, amounts and the payment method used so your wallet history stays accurate. Full payment credentials are handled by Nagad or the relevant bank channel directly; we do not retain those on our servers.
Yes. Contact our support team via live chat or email with your registered account address and a description of what you want to review. We will confirm what records we hold and share the relevant summary, subject to verification and applicable local rules.
Raise a correction request through live chat or the support email published on this site. Include the specific field that needs changing and the correct detail. We will verify your identity before making any change to the record.
We keep account and transaction records for the period required under applicable rules. The exact duration depends on the type of data and the rules that apply to your region. You can ask support for the specific retention window that applies to your account.
We share data only with service partners — such as identity verification or fraud-screening providers — who are bound by confidentiality obligations. We do not sell your personal data for marketing purposes. Third-party payment platforms like Nagad handle their own data under their own policies.